Submit Open Position

  • Contact Email: kpetrillo@materrawines.com
  • Contact Phone: 707-224-4900
  • Position Title: Brand Ambassador
  • Salary: DOE
  • Position Description: Full Time Brand Ambassador

Business: Eleven Eleven Wines

Contact Email holly@1111wines.com

Contact Phone: (707) 224-2211

Position Title: Hospitality Associate, Part TIme

Salary: Depending on Experience (Hourly wage plus commission)

Position Description: Tasting Room:
•  Provide world-class customer service to all winery guests and winery clients
•  Engage with all guests in a professional and memorable manner which generates enthusiasm for Eleven Eleven wines and brand
•  Follow company policies and procedures
•  Set-up and host wine tastings and tours for guests
•  Lead guests through tasting flights, while educating them on all aspects of the brand including wines, winemaking techniques, vineyards and story
•  Knowledgeable about wines, winemaking techniques, wine history, appellations, and unique aspects of wines
•  Actively promote the sale of Eleven Eleven wines, wine club, and merchandise in an effort to increase revenue
•  Handle routine sales transactions, including but not limited to, operating POS, accounting of daily sales, pours, and samples
•  Provide exceptional customer service and facilitate sales in response to customer email and phone inquiries
•  Assist, as directed, with maintaining Tasting Room with a consistent inventory of available wines, marketing materials, sales brochures and tasting notes and assist with retail restocking, inventory, and floor upkeep.
•  Conduct winery tours and hosts private and VIP experiences in a professional, engaging and informative manner
•  Provide follow-up and hospitality calls/emails to customers as needed
•  Follow Eleven Eleven tasting room procedures, including but not limited to: opening wine, washing and stocking glasses, bussing tables and stocking wine
•  Clean up after appointments and resets room continuously
•  Take an active role in the general cleanliness of Tasting Room
•  Other duties as directed by Manager of Hospitality and Wine Club

Wine Club:
•  Actively promote the benefits of Club 11:11
•  Petition for new wine club members
•  Assist the wine club manager when needed with club related matters

Events:
•  Assist at winery events, private dinners, and various site activities
•  Provide planning and execution support as requested by events manager

Qualifications:
•  Must be 21 years of age
•  Associates Degree required; Bachelor’s degree a plus
•  Excellent customer service aptitude which includes friendly service, attention to detail, ability to work clean and efficiently, a quick, energetic demeanor, and willingness to work as a true “team”
•  Must be great with people and engaging the public.
•  Tasting Room is open seven (7) days a week from 9 am – 6 pm. Must be flexible and comfortable with a fluctuating workweek hours and schedule. Weekend availability (Friday, Saturday and/or Sunday) is a must, as well as some holidays and evenings.
•  Must be very reliable, dependable, organized and have the ability to work independently with minimal supervision.
•  Exemplary customer service skills
•  Strong presentation skills with the ability to relay their knowledge of wines and wine production
•  Dynamic communication skills & positive attitude
•  Must have a clean professional appearance and excel in intercommunications and interactions.
•  Ability to start a project and carry through to successful implementation
•  Knowledge of food and wine, the wine industry, Napa restaurants
•  Must be able to lift 50 lbs. (a case of wine)
•  Two years of wine industry/and or tasting room experience highly desirable
•  MS Office skills required; Excel a plus

Contact Email elana@primesolum.com

Contact Phone: 7074923531

Position Title: Wine Clubs Manager

Salary: TBD

Position Description: We are seeking a highly motivated person with experience in wine sales, who wants to work in direct to consumer sales (DTC sales) representing two very prestigious brands.  The job involves managing two wine clubs, website sales, telephone and email sales to a proprietary list, and event planning.

Two Brands-Two Wine Clubs:

Bill Hill (best known as William Hill) Has had a long career developing famous vineyards and farming them to make great wine.  He created two wine companies to produce state-of-the wine under two concepts.  They are:
•       Prime Solum.  This company produces top quality Bordeaux reds from elite mountain vineyards in Napa Valley, including Bill’s home ranch, Brokenrock Vineyard.
•       Expression 38°.  This company produces Pinot Noir and Chardonnay from elite vineyards in Sonoma, Mendocino, and other coastal areas.  Often the vineyards were designed and developed by Bill.
Both Prime Solum and Expression 38° wine companies have their own wine clubs.  Both sell their wine primarily from their joint hospitality facility in Napa known as the Tasting Barn.  You may read more by going to their web sites at www.primesolum.com and www.expressionwine.com .

What kind Of Person:

We are looking for a person who is smart, hardworking, self-motivated, and ambitious.  We want someone who appreciates very top-quality wine and who wants to be associated with the best wine and best team.  We appreciate any industry experience you may have, but we will also train a person who is highly motivated.  This training will include viticulture, wine making in the cellar, and of course wine sales.

What Is The Job?

It entails Managing the two growing wine clubs.  The members get four shipments per year. It also entails managing internet sales, making wine sales by telephone and email from a proprietary list, and planning and managing hospitality events at the Tasting Barn.  One day per week, on Saturday, this team member will work in the Tasting Barn, hosting wine tasting customers and harvesting new wine club members for the wine clubs.

The Compensation and Benefits:

This position is full time with a competitive base salary, a very attractive bonus and commission structure (we want you to make a lot of money), medical and other benefits.

Please Contact Elana Hill (Tasting Room Manager) with inquiries.
elana@primesolum.com , 707-492-3531

Contact Email jlynn@vinformant.com

Contact Phone: 7079275688

Position Title: PART TIME MARKETING & FULFILLMENT  (WINE DIRECT EXPERIENCE A PLUS)

Salary: DOE

Position Description: WORK WITH WINE CLUBS AND PLATFORMS WITHIN WINE DIRECT
HELP WITH FULFILLMENT AND SHIPPING LOGISTICS
MANAGE CLUB PROCESSING
SOCIAL MEDIA | SALE & MARKETING MISC PROJECTS

Business: Morlet Family Vineyard

Contact Email crpappe@gmail.com

Contact Phone: (707) 396-1491

Position Title: Customer Relations Associate

Salary: Industry Standard and Excellent Benefits

Position Description: Morlet Family Vineyards is searching for a Customer Relations Associate.  For over thirty years of successful winemaking, Luc and Jodie Morlet have acquired a 19th century winery, three historic vineyard properties totaling 50 acres, and a brand that has received the most 100 points across multiple varietals awarded by Robert Parker’s Wine Advocate.

The ideal candidate will be comfortable and experienced in interacting with not only our valued clients but come with a successful track record working with complex databases, allocated offers and CRM’s including Cultivate. The winning candidate will understand the value of data collection, data mining and data security. The new CRA must be self-motivated to succeed and who operates from a posture of professionalism and high ethics; who is enthusiastic about the styles of MFV’s wines and the winemaking philosophy.   Our new Customer Relations Associate thrives in an environment where one can work at times independently, but together with the Founders, General Manager and Office Manager/Administrative Assistant.

Please contact me for a full Performance Success Profile.

Christopher Pappe
Vice President and Trusted Advisor
Newlin Associates
crpappe@gmail.com  |  (707) 396-1491

Contact Email tim@gen7wines.com

Contact Phone: 6195401986

Position Title: Tasting room Associate and Hospitality Guru

Salary: PT

Position Description: Position:
We have been building our dynamic and hardworking hospitality team since August 2018. We have GREAT team members and we’re looking to add another star. It has been an incredible journey and one for those special people who will recognize this opportunity and look forward to sharing it with our tasting room guests.
You will need to be comfortable speaking in front of strangers and to convey our rich California history but most importantly be able to invite our guests to join our wine club and take-home wine to share with their friends and family. If you’re that super hospitality driven person, this is the home for you.
We are seeking one part-time position that could grow into full time. The compensation plan is simple. Hourly, tips, wine club signups and residual commission.
We are open 7 days a week from 11 to 7pm. Open longer for special events. However, because of COVID, we have modified hours.

Requirements/Qualifications:
•  Polite and friendly with strong sales experience. Tasting room experience is recommended but not 100% necessary. I can teach you wine.
•  Excellent communicator, takes direction well, can multi-task, a self-starter, and provides excellent service
•  Ability to work weekends, holidays and some evenings
•  Must be at least 21 years of age, have professional appearance, and can work well in a fast paced environment
•  Must have a passion for wine and able to express that passion in your work.
•  Must have the ability to lift and carry up to 50 pounds on a repeated basis to help stock the tasting and storage room
•  Ability to use technology. POS (WineDirect), CRM, Credit Card processing, online scheduling, etc.
•  Ability to stand for long periods of time.
•  Team player.
•  Self Motivator. I can’t teach self motivation. It’s all you.
Responsibilities, Goals and Tasks:
•  Creating an amazing Napa Valley experience to all visitors.
•  Complete team player who takes ownership of the space and anticipates the needs of our guests and tasting room
•  Performs bar duties, including buffing stemware, setting tables for tastings and VIP experiences, restocking shelves, etc
•  Excel in wine sales, new wine club memberships, and wine tasting experiences
•  Cleanliness, attention to detail, team player, timeliness, kindness, and dependability is critical

Position reports to Owner
Start date: Immediately
Salary: Hourly, tips, wine club signups, commission

Contact Email: brandy@chappellet.com

Contact Phone: 7072864217

Position Title: Brand Ambassador

Salary: Based on experience

Position Description: JOB SUMMARY:
The Brand Ambassador is responsible for efficiently and effectively providing world class service to guest and members while promoting the sale of wine through comprehensive knowledge of the Chappellet brand and portfolio. All efforts are focused on providing exceptional guests services while embodying the team spirit and ERRICH core values of the Chappellet Winery and Vineyards.

ESSENTIAL FUNCTIONS:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

•       Serve as the face of Chappellet by providing exceptional customer service and ensuring all tasting room guests have a wonderful experience from start to finish
•       Promote and effectively sell wine and wine club memberships by educating guests about Chappellet and what makes the Chappellet brand unique
•       Participates and assists to execute events both on and off site throughout the year.
•       Understand POS system functionality
•       Knowledgeable about wines, accurately describes wines, winemaking techniques, winery history, appellations, and unique aspects of wines.
•       Handles routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.
•       Takes the initiative for self-development in the areas of our wines, our brand, general hospitality, and for acquiring effective sales techniques and acumen.
•       Participates in company-sponsored wine educational and development opportunities.
•       Maintains knowledge of current and new legal issues pertaining to inter-state shipping of wine to consumers and how they impact day-to-day wine shipments.
•       Working with shipping department, facilitating shipping of wine to customers while satisfying all compliance and regulatory requirements of wine shipments.
•       Washes and polishes glassware for Tasting Room.
•       Assists with display and pricing of retail items and wines as needed.
•       Promote the brand and its products within the local community and key winery organizations.
•       Represent Chappellet by attending industry mixers and other hospitality related events.
•       Other duties as assigned.

QUALIFICATIONS:
•       Education:  Bachelor’s Degree preferred, CMS or WSET certifications a plus
•       Experience:  Two year’s experience required in wine, beverage or hospitality industry
•       Outstanding customer service skills
•       Solid knowledge of wine and wine production
•       Strong analytical and problem-solving skills
•       Excellent written and verbal communication skills
•       Excellent attention to detail and ability to follow through with projects
•       Excellent organization and time management skills
•       Process oriented with focus on continuous improvement
•       Shows commitment to excellence and high work standards
•       Flexible and can manage constantly changing priorities with enthusiasm
•       Strong interpersonal skills, proven ability to communicate effectively and work well with other employees
•       Work independently without Supervision, as well as part of large groups and teams
•       Strong Computer skills (POS systems, Microsoft Word and Excel)
•       Available to work varied hours, nights, weekends and holidays
•       Ability to lift 50 pounds and stand for extended periods of time
•       Must be at least 21 years old

WORKING CONDITIONS:
•       Winery and Office environment
•       Ability to stand and walk for long periods of time
•       Regular computer work
•       May be required to work at any of the Company locations
•       Frequent deadline pressures
•       Numerous projects in progress at any given time
•       Comply with company safety regulations
•       Ability to lift and move 50 pounds repeatedly.
•       Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly cart and assist in moving heavy objects.

ESSENTIAL PHYSICAL REQUIREMENTS
The physical requirements listed are representative of those that must be met by an employee to successfully perform the essential functions and key responsibilities of this position.
The ability to work in a constant state of alertness and in a safe manner at all times.  Frequent operation of computer and other office equipment, the ability to sit at a workstation for long periods of time, stand, walk, climb stairs, bend, lift, twist, pull, push, carry, grasp, reach and stoop as need, and to occasionally lift and carry items up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The noise level in the work environment is usually quiet to moderate.  The employee works in an office environment.  Work may require occasional weekend and/or evening work.  Occasional travel may be required.

Contact Email: chloe@chappellet.com

Contact Phone: 7072864217

Position Title: Membership Services Ambassador

Salary: Based on experience

Position Description: JOB SUMMARY:
The Membership Services Ambassador supports Wine Club membership and provides excellent customer services in building relationships and ensuring retention. Promotes the Chappellet brand to all Wine Club members.

ESSENTIAL FUNCTIONS:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

•       Provides exceptional customer service and ensures all guests have a wonderful experience from start to finish (ensure high-touch guest experiences).
•       Maintains a professional, customer service-oriented focused on brand awareness and wine club memberships.
•       Supports all wine club shipments from order processing and fulfillment to excellent customer service throughout.
•       Promotes the wine club by educating guests about Chappellet and what makes Chappellet club membership unique.
•       Priority to provide and maintain a positive customer relationship with ongoing communications with members including: expediting shipping, discounts on shipping, wine sales campaigns, etc.
•       Ensures all telephone and email inquiries, orders, requests or complaints from members in an accurate, timely and customer centric manner.
•       Builds relationships with existing club members and proactively looks for new opportunities to add to existing memberships.
•       Supports the plan to recoup declined club orders and contact club members with outdated contact information.
•       Ensures welcome kits are properly set up and sent out regularly.
•       Assists with implementation of programs to grow Wine Club membership and increase retention rate.
•       Maintain up-to-date knowledge of various state shipping laws
•       In conjunction with the DTC Team, assists with all club events both onsite throughout the year. Offsite events are staffed as needed.
QUALIFICATIONS:
•       Education: Bachelor’s degree preferred. CMS or WSET certifications a plus.
•       Experience:  Two plus years’ prior experience required in wine, beverage or hospitality industry
•       Outstanding customer service skills – takes pride in membership experiences and drives engagement
•       Solid knowledge of wine and wine production – shares passion of Chappellet wines and history
•       Strong analytical and problem-solving skills
•       Positive, energetic, and solution-oriented; focused on delivering excellence for club members
•       Excellent written and verbal communication skills
•       Excellent attention to detail and ability to follow through with projects
•       Excellent organization and time management skills
•       Proactive in addressing problems for positive results
•       Process oriented with focus on continuous improvement,results and maintain integrity of brands
•       Strong interpersonal skills, proven ability to communicate effectively and work well with other employees
•       Work independently without Supervision, as well as part of large groups and teams
•       Strong Computer skills (Microsoft Word and Excel)
•       Desire to grow oneself as business grows; seeks out new opportunities and possibilities
•       Available to work varied hours, nights, weekends and holidays
•       Ability to lift up to 50 pounds

WORKING CONDITIONS:
•       Winery and Office environment
•       Regular computer work, sitting for long period of time
•       Must be able to walk up and down stairs


•       May be required to work at any of the Company locations
•       Frequent deadline pressures
•       Numerous projects in progress at any given time
•       Comply with company safety regulations

ESSENTIAL PHYSICAL REQUIREMENTS
The physical requirements listed are representative of those that must be met by an employee to successfully perform the essential functions and key responsibilities of this position.
The ability to work in a constant state of alertness and in a safe manner at all times.  Frequent operation of computer and other office equipment, the ability to sit at a workstation for long periods of time, stand, walk, climb stairs, bend, lift, twist, pull, push, carry, grasp, reach and stoop as need, and to occasionally lift and carry items up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT
The noise level in the work environment is usually quiet to moderate.  The employee works in an office environment.  Work may require occasional weekend and/or evening work.  Occasional travel may be required.

Contact: Aime Dunstan

Contact Email: ADunstan@cakebread.com

Are you looking to be part of an industry and company that values employees, specializes in making a fun and high quality product and appreciates work/life balance? If so, Cakebread Cellars has an open position for you. Our story begins in 1973 with a piece of land, a family passionate about wine and a community of friends and partners who helped bring Cakebread Cellars to life. Cakebread Cellars’ wines don’t just reflect the personalities of the vineyards, they also reflect the spirit of all of our employees who make our wines and winery remarkable.

We want to continue to build on that spirit by adding a skilled Ecommerce Manager to our team. The Cakebread Cellars Ecommerce Manager will play a key role in managing the Cakebread website, optimizing ecommerce functionality, utilizing CRM analyses to create and launch targeted email marketing campaigns, and exploring digital marketing opportunities.

About us:
•  We are a family owned winery with an established reputation for producing world-class wines. Since 1973 to be exact.
•  Our success is built on quality, consistency, and continuity – characteristics we apply equally to the people, grapes, and operations of the winery.
•  Recently, our employees gave such outstanding survey feedback that we became a certified Great Place to Work!
•  We are all about our company culture so much so, that it’s our #1 priority.
•  We believe in the good life. With 80 employees, there are enough resources to go around so you can enjoy life and all the benefits we have to offer.
•  We love giving back to the community. In fact, we set aside dollars for community resources like health care and housing and donate to several charities.
•  We value sustainability in all aspects of our business. We respect the land and our management of it – treating the soil, water and climate with care and respect with regard to the next generation.

With us you will be able to:
•  Work with extraordinarily passionate people. Top talent wants to work with top talent. Here you will have the chance.
•  Be an integral part of a family owned company where everyone knows your name.
•  Stay sharp and broaden your knowledge base, achieve new heights with a team dedicated to your professional growth.
•  Work with a leader that has your back.
•  Enjoy the fruits of your labor!

What we will ask you to do:
•  Create and execute email marketing initiatives including club communications, event announcements, wine releases, and seasonal promotions.
•  Develop creative layout/photography and consistent brand messaging in keeping with brand standards and industry trends.
•  Research, create, test, and make recommendations/refinements for targeting and personalizing email communications through A/B testing, dynamic content, automated/drip campaigns and triggered sends to maximize revenue.
•  Maintain website design and content including products, pricing, events, recipes, reviews, etc.
•  Maintain and track website/marketing campaign metrics via Google Analytics, report monthly and make recommendations for improvements.
•  Analyze consumer database, identifies targeted segmentation opportunities, and consumer trends.
•  Provide actionable insights as to what is driving performance.
•  Bring an authentic genuine positive attitude and high energy 100% of the time.
•  Be a dependable extended family member.
•  Hone your passion for wine and wine production.

What you should bring to the table:
•  College degree in digital marketing or related field
•  Three to five years of Ecommerce experience
•  Experience developing and overseeing digital marketing strategies
•  Operational knowledge of advances in the online marketing environment
•  Knowledge of A/B testing, conversion management, sales journey optimization, traffic analysis and reporting tools
•  Excellent understanding of web design and analysis
•  Experience with digital marketing channels such as SEO and affiliate channels
•  Intermediate skills in Microsoft Windows suite (Word, Excel, PowerPoint, Outlook). Advanced skills in Excel preferred
•  Advanced systems capabilities with Google Analytics or similar systems
•  Advanced systems capabilities with CRM systems, particularly Salesforce.com Sales Cloud and Marketing Cloud
•  Detail oriented with a commitment to precision, creativity, and excellence
•  High level of professionalism and commitment to excellence and high standards
•  Ability to be a team player and work cooperatively with others at all levels
•  Versatility, flexibility, good judgment and a willingness to work within constantly changing priorities
•  Must be flexible with schedule at times to include events on evenings and/or weekends

What we will bring to the table:
•  Competitive salary including profit sharing
•  Employee focused culture
•  Full health care benefits options including medical, dental, and vision with a wellness and safety focus
•  401K plan with company match
•  Vacation, sick, and holiday pay
•  Employee discounts
•  Leadership development opportunities

ISO: In Search Of

Name:

Email:

Phone:

Experience:

Cover Letter