Full Time Concierge

Hospitality Sales Associate

Pride Mountain Vineyards is a 235-acre estate with a wooden-beamed, modest-sized winery that blends smoothly into its mountainous surroundings and California heritage. The charming and unpretentious tasting room offers guests the opportunity to sample the latest vintages while chatting with the gracious and knowledgeable staff. County regulations require that visitors hold a prior appointment.

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DUTIES

Pride Mountain Vineyards is in search of a gracious, dynamic, articulate and organized person to represent the winery through friendly and professional telephone, email and face-to-face interactions.

The position is full-time at the winery, Friday – Tuesday, from 8:30 AM to 5:00 PM.

The hourly wage we offer is generous and commensurate with experience. A comprehensive package of benefits is available including fully funded health insurance for the employee and 401(k) with company match.

Your typical workday would be spent answering multiple phone lines, responding to email, and working on various administrative projects. Our concierge and wine educators share a lively and fun office, so the ability to focus in a sometimes noisy and hectic environment is imperative.

QUALIFICATIONS

To thrive in this position, you will be honest and kind, possess a curious mind, enjoy problem-solving, and appreciate the dynamics of working in a small family-owned company. You will take ownership of our reservation system, develop relationships with our concierge partners, support our sales, production and administrative teams, and eagerly take on additional tasks as time allows. Your work will be undertaken in a spirit of teamwork and consideration, with personal satisfaction taken in contributing to the well-being of everyone you come in contact with.

A bachelor’s degree (or comparable world experience) plus three or more years of fast-paced restaurant, concierge or winery experience would provide a good foundation for this position. Excellent oral & written communication skills, strong proficiency in Microsoft Office, and the ability to quickly learn and adapt to new software are required. Experience with eCellar is preferred.

Pride Mountain Vineyards is in a rural location at the top of a narrow mountain road, fifteen minutes from St. Helena and thirty minutes from Santa Rosa. Reliable transportation is a necessity.

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